eventastic


Behind the inspiration

I have been meaning to do this blog post for a while now, and with the main cause for my increased intake in wine of an evening over the last week -  the  JISC Conference 2011, around the corner it is long overdue.

I have had the pleasure of working with the unstoppable Hector Peebles to make the online experience for the JISC annual conference even better this year. I am a mix of emotions in anticipation of how its all going to turn out – excited and extremely anxious all at the same time. We  are always trying things out, taking risks and pushing ourselves.

What started as a few techies surreptitiously swapping digital notes on the ‘backchannel’ only a few years ago, has now become a mainstream part of many events – well in my world it has anyway. Not having an event hashtag for example, is as serious as forgetting to provide coffee!

Keeping up with delegates’ expectations certainly keeps you on your toes. Resting on your laurels is not an option as technology trends change so quickly. The best bit about being an event planner today is the abundance of amazingly talented event professionals who take the time to share their knowledge and experiences through social media. Event planners it seems to me are an extremely sharing, open and knowledge hungry bunch of people.

My ambition is to one day pull of a truly hybrid event. For me, one event has set the standard in terms of combining the physical and online elements of an event: Event Camp Twin Cities. Nearly all my ideas for JISc11 amplification have been inspired by this brilliant event. I owe a great deal to the founder of this event Samuel J Smith and his excellent blog – sharing his secrets to success.

I feel extremely lucky to have all this knowledge at my fingers tips. It is my constant source for inspiration and my heartfelt thanks goes out to all those amazing event professionals out there who love to share their experiences, ideas and know-how!



Maximising your online event experience

Second part of a two part blog post I did on the JISC corporate blog on event amplification. This time focussing on how the delegates:

With just one week to go before the JISC11 conference in Liverpool, the final preparations are in full swing. We are working hard to ensure those of you planning to follow the conference online have as full and interactive an experience as possible.

For someone choosing to follow a conference remotely, it is rarely now a one-way communication channel. With the benefit of more sophisticated technology and social media, taking part in many conferences online can now be an immensely beneficial and interactive experience.

To help you get the most out of following JISC11 online, I have put together a list of suggestions. We realise we won’t be able to have your full attention for the whole day, with your workload and emails undoubtedly being a major cause of distraction! Nonetheless, I hope this list will help you ensure the time you do spend online with us next week is time well spent:

……

Read the full blog post here.

 

See part one on tips for event organisers on amplifying your event.



Maximising your event amplification
February 28, 2011, 17:46
Filed under: Event Management, Event Technology | Tags: , , , ,

Ahead of the JISC Conference 2011 I was asked to write the first of a two part blog post for the JISC corporate blog on simple firsts steps on how to extend the reach of an event through amplification. It’s aimed at those with not much experience at event amplification, but I wanted to share the love on here too. :-)

Read blog post

Part two coming next week on how to get the most out of following the conference online, so watch this space.



Star quality
January 20, 2011, 19:11
Filed under: Bristol | Tags: , , ,

I was over the moon to find out on the local news that the Pony and Trap in Chew Magna has been awarded a Michelin star. The owner, Josh Eggleton, a Gordon Ramsay scholar, and his fantastic team provided the catering for my wedding last summer and it was just amazing food. (scallop canapés to die for….) I wholeheartedly recommend everyone to go there for a meal to taste his outstanding food for yourself.

Josh uses carefully selected local suppliers and this forms a significant part of the philosophy behind the family run business. He clearly loves what he does and this is reflected in the fantastic menu and beyond the call of duty service. I can not recommend them enough if you are looking for a wedding caterer with that something special and that isn’t going to fleece you for as much money as possible.  It also makes a pretty nice trip into the country for a nice cosy slap-up meal, that won’t break the bank.

Well done to Josh and the team, keep up the good work!!



How green is your exhibition?
July 21, 2010, 11:04
Filed under: Green Events | Tags: , , , ,

I thought it was about time I wrote another blog post as I am ashamed to see the last time I got any inspiration was in January. Oh dear. I have been slightly distracted, including getting married! I pick up my digital quill with renewed enthusiasm..so here goes folks…

I recently attended The Event and Exhibition Show 2010 at the Business Design Centre. The visit was dual-purpose as I was attending an Exhibitors Briefing run by Incisive Media for the upcoming Online Information 2010.  I then had the opportunity to have a quick browse round the main show.

Mostly large exhibition shows like this fill me with dread and I generally leave feeling as if the life has been sucked out of me. You emerge from the often windowless exhibition hall into the blaring daylight, blinking, looking rather pale and dehydrated and in desperate need of a sit down and a cup of tea.

You have to adopt a strategy when walking round the exhibition: don’t look anyone in the eye, if anyone tries to engage you by saying hello just smile sweetly and keep on walking and most importantly don’t ever give your business card away unless you are genuinely interested in their service or product. They won’t leave you alone. Maybe  I am a pessimist and haven’t quite yet nailed how to reap the benefit from these shows without leaving feeling like I have been through 10 rounds with Mike Tyson, and there are probably lots of event planners/organisers out there that love going to these shows – I personally hate them. But they do have their benefits and you can pick up some very inspirational ideas for exhibition stand builds and see if there is anything new out there you should know about.

My colleagues and I are making concerted efforts at the moment to introduce environmentally friendly production practices, reducing the use of paper and using materials that are recycled/recyclable and biodegradable where possible. The reign of the vinyl sidewinder banner is well and truly over in our neck of the woods (whoop whoop!) and we welcome the new dawn of biodegradable/recyclable banners, sidewinders and graphics. The thought of all those vinyl sidewinders that have had to be binned (because we couldn’t find any way of recycling the damn things) still being around in the world for hundreds of years to come fills me with a growing sense of guilt, despite the fact that I wasn’t directly responsible for producing them.

But, we are all responsible. If things are to really change in this industry, we must all start accepting responsibility. So in that spirit I attended the show with slightly more enthusiasm than usual and the hope that we might learn a thing or two about environmentally friendly practices in exhibition design.

As my colleague Greg Clemett (JISC Design and Brand Manager) and I made our way round the exhibition on our little tree hugger trip, we asked many exhibition stand designers/contractors about the materials they use and sustainable practices they adopt and the answer we got left me feeling very disappointed.  It struck me just how backward and naive many of the exhibitors were with regards to sustainable environmentally friendly practices. Very few were truly pioneering recycled/recyclable/bio-degradable materials.

Sorry, a banner made of vinyl/plastic/nasty things that hangs around in the world for a long time but can be re-used, is not in my books ‘recyclable’…yes it’s re-usable..but once it is no longer needed or you want to update the look and feel of your banners/exhibition stand (as many companies do) – what happens to them then? They go to landfill..and sit there..doing nothing. The number of companies that tried to argue that because the banners/exhibition stands were re-usable they were kind of environmentally friendly, was laughable. Am I being stupid? (probably..) But that just doesn’t add up to me.

Often we got answers such as: ” ooh yes but the print just doesn’t look the same on cardboard”. No it doesn’t, but I couldn’t get my head round the fact that they were telling me that the quality of print on a graphic panel is far more important to them than our precious earth? They are willing to produce some chemical ridden plastic thing all in the name of aesthetics and print snobbery. Ah, but it is re-usable!

What time does the next ‘come and bang your head against a brick wall’ session start again?

There were a few suppliers dipping their toes in this area, but they weren’t shouting about it and one we had to prod to get them to reveal to us that they were actually waiting on the latest revolutionary prototype of biodegradable material to print graphic panels for pop-ups….!

On the train home, lost in my thoughts and confusion about the day, it struck me that these suppliers are just that – suppliers. They provide a service and their products are the result of demand. I then realised it comes back to the same old problem – the clients just aren’t demanding truly eco-friendly materials for their exhibition builds. The same goes for venues and event management agencies – the industry responds to demand, and the demand just isn’t there at the moment. Those pioneering sustainable events/exhibitions such as the people behind The Sustainable Events Summit are still unfortunately in a minority.

Greg did an amazing job of creating very beautiful pop-up banners, graphics and stand back-drop walls for the JISC Annual Conference made entirely from cardboard and everyone thought they were stunning. No they aren’t as durable as vinyl and metal but they are hell of a lot easier to recycle and they are biodegradable. I also think they look stunning. For us its a no-brainer. Oh – and they are re-usable!

(and yes that is a plasma screen suspended from a wall made from cardboard)



Wifi woes…no more?
January 16, 2010, 23:53
Filed under: Event Technology | Tags: , , ,

I was so overjoyed to read this article about the Millenium Broadway Hotel New York (although rather disappointed this hotel is on the other side of the pond and not on my doorstep….but hey) that I had to blog about it.

I can’t believe a hotel has actually got the message with the wifi at events issue and installed 45mbs of bandwidth for bedrooms and 45mbs for events, giving a whopping 90mbs of bandwidth! Wowzers! This means 1500 people can access the internet concurrently at the hotel. I think I need to sit down and just catch my breath a little, and pinch myself to make sure I’m not dreaming. Its finally starting to happen…

This seems to me an extremely smart business decision for a hotel, in an age when venues just seem to be operating on a different planet to the long-suffering event manager and extremely frustrated delegate. The Millenium Broadway will probably be beating event managers and venue finding agencies frothing at the mouth for availability, off with a stick.



10 useful articles about Events 2.0
October 30, 2009, 13:52
Filed under: Event Technology | Tags: , , , , ,

There has been a significant shift in the way events are organised in the last couple of years. The downturn in the economy, greater awareness of the environmental impact of events combined with the meteoric rise of social media mean that events as we once knew them are rapidly changing and event organisers have to be constantly on the ball to make sure events are meeting today’s delegates’ needs.

I have recently been reading some excellent blog posts (and furiously bookmarking!) by dedicated event organisers, who have kindly shared their expertise and experiences with the world.

I thought it would be useful to list 10 of my favourite posts, which provide either practical advice or serious food for thought. These posts, I hope, collectively form a useful guide to help the discerning event organiser keep abreast with some of the ways in which they can make sure their event is an ‘event 2.0′:

  1. Setting objectives before you select a site - some excellent advice from meetingsnet.com about setting the objectives for your event, before you do anything else.
  2. The ‘Wifi at Conferences’ Problem by Joel on Software, discussing every event managers worst nightmare! Join the discussion.
  3. Six elements of a virtual conference from meetings.net, tips on how to extend the physical meeting beyond the walls of the conference centre
  4. Pre-Event Community Building by Future Business, Robert Swanwick, some excellent ideas around how to build an interactive event community
  5. How to Make Your Event’s Social Network Easy to Join by Interactive Meeting Technology.
  6. How to Visualize twitter at events by EventManagerBlog
  7. Should you display the live twitter stream on a large screen? by Speaking about Presenting
  8. Use Twibbons to Promote Your Event on Twitter by Cvent, a unique way of harnessing Twitter to market your event
  9. 10 reasons you should collect speaker materials online by The Conference Handouts
  10. Hello Digital – Digital Disaster by Pesky People, a must read for every event planner, providing a stark insight into the world of a profoundly deaf delegate.

Happy Friday everyone and Happy Event Planning!



Disability meets Digital: telling it as it is
October 23, 2009, 11:50
Filed under: Event Management | Tags: , , ,

An excellent blog post by Pesky People, has been pointed out to me by a colleague and I felt the urge to flag it up as it provides a very sad account of a profoundly deaf delegate’s experience at Hello Digital Conference this week. It really is a ‘no beating around the bush’, blow by blow account of their day at the conference and it gives you a heart on the sleeve insight into just how awful their experience at the event really was.

As an event organiser, I am greatly moved by this blog post which was a big slap in the face – awakening me to the plights of deaf people when attending conferences and events. In my 9 years of organising events I have never actually organised an event which has required a sign language interpreter. Having read this blog post I now find myself thinking, why should deaf people have to request an interpreter and single themselves out? Perhaps the reason I have not organised an event where an intepreter was required, is because we didn’t have them as standard, and deaf delegates who might have attended if their needs were being met without having to ask, did not want to go through the rigmarole of registering and then organising it all themselves (basically telling the event organisers what to do). It must be hugely frustrating.

As social media is becoming an important part of conferences and events, including Twitter (incidentally providing a lifeline to the Pesky People blogger), livestreaming, liveblogging etc, we the event organisers should be making sure that going digital does not exclude our deaf and disabled colleagues. We should be making every effort to ensure our events are accessible in every way, as standard. Deaf and disabled people should not have to fight for their access needs to be met at our events. It’s time for event planners to start putting as much effort into this aspect of planning as we do in to making our events as green as possible.

Event planners could do worse than check out the guide produced by JISC TechDis called ‘Accessible Events: A good practice guide for staff organising events in HE‘. A great document to help you make sure you are doing everything you should be doing to make events a much more pleasant experience for delegates with disabilities.



Venues need to get 2.0
September 8, 2009, 15:57
Filed under: Event Technology | Tags: , , , , , ,

A few events I have managed over the years  stick in mind as those nightmare events, where you wished the ground would just swallow you up and take you away to a peaceful, moaning-delegate-free, problem-free, perfect world………….with bad-ass broadband that can handle 800 delegates all accessing the wireless network at the same time.

Yes, we really do wish.

As an event manager working for an organisation whose strapline is ‘Innovation in the use of ICT for education and research’, events 2.0 are fairly standard for us now. We livestream sessions, have event tags, aggregated feeds, event blogs and live blogging etc etc etc…

So it’s all good and very exciting plus I love working with the team on coming up with new ways to involve web 2.0 technology into live events, to continually enhance the delegate experience.

What I don’t love however, is venues who claim to be all-singing all-dancing and state of the art having spent a whole wodge of cash on nice leather furniture for the foyer or those trendy ergonomic seats, but install the lamest broadband you could ever imagine, wack in a wireless network and then put ‘High-speed wifi available’ on their website. Time to start banging head repeatedly against the wall whilst biting your pencil. This issue, has become the thorn in my side, the bane of my life, the pain in my *$%*. Sorry folks, it’s another ranty blog post!

Event 2.o in a venue 1.0 – it ain’t happenin’ folks.

How the hell are we event organisers supposed to create events for delegates who these days expect nothing less than an all-out web 2.0 shindig when they skip through the door to collect their name badge iPhone in one hand and laptop in the other, when venues just are not delivering the goods with the internet?

I am not afraid to say that hotels for me are the major culprits. I realise that for them its all about the beds but if they sell meeting and conference space and advertise wifi, then it must be nothing less than super-quick and super-effiicient – otherwise, why bother? Don’t even get me started on the fact that in many venues you still have to pay to use the internet……..

I am getting of tired of seeing tweets such as ‘wifi is rubbish’ – ‘is anyone else having trouble with wifi?’ – ‘if you go to the third floor and stand by the  coffee machine in the foyer you can get wifi signal’ at events.

Many dedicated conference centres have woken up and smelt the coffee, realising that if they don’t pull up their wifi socks, they will lose business. Bravo and well done. We embrace you. Hotels on the other hand always have the beds to bring in the profits, so don’t seem to care that much. Boo.

If you want decent broadband, then get yourself down to an academic venue. Broadband and wifi are bountiful, at speeds that hotels can only dream of getting their hands on. There are some brilliant facilities out there at Universities and Colleges around the country, many now with dedicated conference facilities, providing year-round availability. You also can rest easy that the profits that most of the conference offices make at academic institutions then get pumped back into the institution. Brilliant.

To save me from a world of pain, I have now introduced a set of standard questions that I ping over to possible venues about their internet, and if they can’t answer any of them…then I wave bye-bye. To me, there is no excuse for a venue having a broadband speed less than what I get at home. There can be no compromise. If Event Manager’s stopped compromsing on the internet provision, venues would start putting in decent broadband.

These are the simple questions that I send to venues. (simple to you and me, but alarmingly difficult to answer for some venues). If you are livestreaming and expecting all delegates to blog and tweet from the event, then you need to know before you even bother to go to see the venue, what their internet capabilities are:

  1. What is the internet bandwidth?
  2. What bandwidth can you guarantee my event?
  3. What is the guaranteed upload speed?
  4. What is the guaranteed download speed?
  5. Is there wireless access in every room/area that we are using for the event?

For livestreaming you will need dedicated uploads speeds of minimum 512kbs or more (and if a venue can’t guarantee that, then run, run for your life!!). NOTE that the upload speed may not be the general bandwidth that the venue states it can provide as more often than not it will actually be the download speed, so be specific about upload speed. Ideally you will also need a connection that is not shared with the delegates’ connection/wireless access point.

As a rule of thumb, I tend to work on the basis that a 200 delegate conference will require as a minimum 2mbs feed, for you to even consider doing anything vaguely web 2.0.You would be amazed how many venues cannot guarantee that.

So, get tough folks and don’t compromise. We want events 2.0 at venues 2.0.



Swishing success

The first ever Swish n Swap event was held at Ashton Gate Stadium on Wednesday 19 August, with over 40 ladies coming along to swap their clothes and have a bit of a swishing party!

We raised nearly £400 for the Wallace and Gromit Grand Appeal charity which is the only charity fundraising exclusively for the Bristol Children’s Hospital and St Michael’s Neonatal Intensive Care Unit (Special Care Baby Unit).P1010764

Niki Whittle, a personal image consultant and stylist came along and gave a visual talk, on body image, how to dress for your shape and gave tips on how to get different looks from one outfit using accessories.

The swishing then got underway and there was a bit of a scramble at the start as people dashed to the Swishing Rail!  Despite that everyone managed to find something, and lots of girliness followed, with people taking turns at trying outfits on and commenting on other people’s outfits and giving suggestions. It was a lovely atmosphere and I think that everyone went home having swapped something!P1010751

We also had a raffle with people winning some great prizes including Bristol City match tickets, a 2 hour shopping session with Niki Whittle as their personal shopper, original Wallace and Gromit merchandise and an outfit donated by Motel.

Big thanks must go to the following, without whom it would not have been possible:

  • Ashton Gate Stadium for donating the venue space
  • Flare Locke for donating graphic design of flyers
  • Greyhound Graphics for donating printing services
  • In Any Event for donating use of Eazybook online booking system
  • Matt Innes for donating website hosting
  • David Owen for donating design of the website



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